Thanks so much for your business! After we confirm your date and time we will send you an invoice. If we need to adjust your time we will contact you right away.

CHURCH, SCHOOL, NON-PROFIT EVENTS: After you confirm your booking and pay your balance, let us know if you would like promotional materials, W-9 or Liability Insurance documents emailed or if you need our staff to fill out any vendor information.

Thanks again for your patronage and we look forward to bringing you an awesome A. B. I. Experience!

The A.B.I. Event Xperience Official Policies

REFUND/CANCELLATION POLICY:

A valid credit card or debit card is required to guarantee and pay for your reservation. There will be a $50 cancellation fee for all parties or events canceled after payment is received. NO REFUND in the event of reservation being canceled within 14 days of your event. We will make every effort to postpone your event, with no penalty; to another date should cancellation be necessary.

The A.B.I. Experience is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

TIPS:

The Hostesses are there to make sure that all clients receive superiority service. Tipping for good service is a great idea, but not required.

TRAVEL SURCHARGE:

Our primary service area is a 30-mile radius from Miami, FL (33169). We also service a "secondary" area outside our primary area, but must add a fuel surcharge fee when we travel to the secondary area. See our Service Area page for coverage areas.

BAD WEATHER:

The A.B.I. Experience bus is designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm, tropical storm or hurricane) please contact us to begin the rescheduling.

SUPERVISED CHILDREN:

The A.B.I. Experience does require a parent or responsible adult to be present inside or just outside of the trailer at all times. Guests 16 and over require a parent or guardian be on property and within contact of the game coach should a need to contact them arise.

ALCOHOL/DRUGS:

You may serve alcohol at your event or party; however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the The A. B. I. Experience . Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the experience immediately.

DAMAGE/INJURY:

The A.B. I. Experience or any of its employees will not be responsible for any damage to property resulting from a request by the client . All liability for damages or injuries is the sole responsibility of the client and/or host.

FOOD/DRINK:

The ABI Experience will only allow food or drinks that are provided for the activities . All other food items must be consumed outside the bus and prior to entering.

PICTURES:

While your party is in effect the Bus will be taking pictures of the party from inside the trailer. You will then be able to view these pictures on Facebook Fan Page and copy them to your files. If you do not wish to have your pictures posted on the FB Page please notify us via Email prior to the party. This is a service we provide to our guests so they can be sure to capture their party as it happens.

OUR BUS:

When the bus arrives , we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please keep in mind that our Bus will not park anywhere that may cause a danger to persons, property or equipment. Our Bus is very long and we will need a minimum of 55 feet of space to park.

Remember to check our Facebook page to view your photos (if you authorized posting of photos) within several days of your party. You can find the link to our Facebook page on our web site. Please let your party guests know as well

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Terms & Conditions